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When it comes to keeping your startup company on the straight and narrow, you need to have the right technology in place. If you are at that point where the company is increasing its revenue, and you need to be looking further to get better systems in place to make your business more functional, then have a read of this. While updating your tech can be a bit of a drain on the business finances, it is a fundamental part of keeping your business thriving. There are many software updates and new pieces of hardware, but there are ways around this. Installing cloud software can update without the need to install new items of hardware. But if you are looking for total control over your communication within the business, try these two.
The VoIP Phone Systems
This is a phone system that is able to attach to your existing internet connection. The Voice-Over Internet Protocol system is an excellent way to reduce your business costs, as the phone call charges you would normally incur are completely eliminated. Instead of paying a very expensive amount per minute for a phone call to the other side of the world, you can call like you would use a Skype system. Regarding its practical uses, it outweighs ever having to install an expensive phone line.
As well as the reduction in the costs of calls, the systems with specific service providers have call queues that are automated. They also have attendants that are automated, and they integrate incredibly easily with your existing computer software. For example, you can send an answerphone message to a colleague via their email inbox. Which they would more likely check more than their work phone. As well as this, it can connect itself to the cell phones of workers that are remote. So if you are communicating with home workers on a regular basis, this works very well.
Regarding the downside to a system like this is all related to the internet. If you do not have an internet connection that is very good, you may have to hire a company such as UPS Maintenance to get it back up to speed. As far as business costs are concerned, the VoIP system is one great method to ensure communication while saving costly fees.
Customer Relationship Management
This software is very common with bigger organisations. It is like a personal organiser combined with a social networking platform. You can use software like this to track sales or locate certain trends in the market. It can be integrated very easily into your typical business hardware. It is useful to help cut down staff time doing smaller admin duties, as the CRM can do it for you. This will give your staff more time to do the duties they have with more care and attention, and leave the basic tasks for the software to complete. This software is now being used to help with the back-office functions of businesses. So if you are working towards automating your business, this tool will be very useful for you.